RETURNS + EXCHANGES

 

YOU ARE ALWAYS ENTITLED TO AN EXCHANGE / OR REFUND WITHIN 14 DAYS OF RECEIVING YOUR ORDER. FOR SALE ITEMS ONLY EXCHANGES ARE ACCEPTED.

WE STRONGLY RECOMMEND THAT YOU RETURN YOUR ITEM WITHIN 7 DAYS OF RECEIVING YOUR ORDER TO ENSURE THAT IT ARRIVES BACK TO US IN TIME. OVERSEAS COSTUMERS MUST SEND ITEMS BACKAT YOUR OWN EXPENSE.

ITEMS MUST BE RETURNED NEW AND UNUSED WITH ALL TAGS STILL ATTACHED AND IN THE ORIGINAL BOX. RETURNS THAT ARE DAMAGED, SOILED OR ALTERED WILL BE SENT BACK TO THE COSTUMER AT THEIR OWN EXPENSE.

WE RESERVES THE RIGHT TO DENY REFUND IF THE MERCHANDISE DOES NOT MEET THE RETURN POLICY REQUIREMENTS. OVERSEAS COSTUMERS FROM NON EU COUNTRIES ARE LIABLE FOR ALL DUTIES AND TAXES THAT ARE CHARGED FOR TRANSPORTING THE RETURNED MERCHANDISE BACK TO US.

WE RECOMMEND THAT YOU USE A TRACKABLE POSTAGE SERVICE AND RETAIN PROOF OF POSTAGE AS WE WILL BE UNABLE TO ACCEPT RESPONSIBILITY FOR RETURNS LOST OR DAMAGED DURING DELIVERY. ONCE WE HAVE RECEIVED AND CHECKED YOUR ITEM WE WILL REFUND YOU BY YOUR ORIGINAL PAYMENT METHOD.

PLEASE NOTE THAT SHIPPING AND HANDLING CHARGES ARE NON REFUNDABLE. PAYMENTS CAN TAKE UP TO 14 WORKINGDAYS TO PROCESS. SUBJECT TO AVAILABILITY WE WILL EXCHANGE ELIGIBLE ITEMS THAT ARE RETURNED TO US WITHIN 14 DAYS OF RECEIVING YOUR ORDER.

THE NEW ITEM WILL BE SHIPPED TO YOU WHEN YOUR RETURNED ITEM HAS BEEN RECEIVED BY US AND CHECKED. TO RETURN YOUR PURCHASE PLEASE FILL IN THE RETURN FORM ENCLOSED WITH YOUR ORDER AND MAKE SURE THAT THE BOX IS SAFELY WRAPPED BEFORE SENDING.